Shipping policy

At House of Mushroom, we are committed to delivering your orders promptly and efficiently. Please read our shipping policy to understand the details of our shipping process:

1. Delivery Locations

We currently deliver to all major cities and towns across Pakistan. If your area is not covered by our courier service, we will notify you promptly and discuss alternative arrangements.

2. Delivery Timeframes

  • Standard Delivery: 4-6 business days for most locations.

  • Remote Areas: Deliveries to remote locations may take 7-10 business days.

Note: Delivery timeframes may vary due to unforeseen circumstances, such as public holidays, weather conditions, or operational delays.

3. Shipping Charges

  • Standard Shipping charges PKR 350

  • Spawn Shipping Charges PKR 500

4. Order Processing

Orders are processed within 24-48 hours of placement. Once your order is shipped, you will receive a confirmation email or WhatsApp Message with your tracking information.

5. Tracking Your Order

You can track your order through the tracking link provided in your confirmation email or WhatsApp Message. For any assistance with tracking, feel free to contact our customer support team.

6. Undeliverable Packages

If a package is returned to us due to an incorrect address or failure to receive the parcel, we will contact you to arrange redelivery. Additional shipping charges may apply for reshipment.

7. Damaged or Missing Items

Please inspect your package upon receipt. If you receive a damaged item or your order is incomplete, notify us within 48 hours at homofficial01@gmail.com or Whattsapp. We will work to resolve the issue promptly.

8. Changes to Your Order

If you need to update your shipping address or cancel your order, contact us as soon as possible. Once the order is dispatched, we will not be able to make changes.

9. Contact Us

For any shipping-related queries or concerns, reach out to us:

  • Email: homofficial01@gmail.com

  • Whatsapp: +92-322-2229552

We value your trust in House of Mushroom and strive to make your shopping experience seamless and hassle-free. Thank you for choosing us!